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The trust charter commits each user to the quality of his / her relations with the 5AM-Market community and therefore guarantees the reliability of the network and its operation.
5AM-Market does not intervene in the negotiations and the act of purchase. We are therefore not in a position to know the quality of the exchanges that are carried out on the site. In order to better control the quality of our service, we have set up a system of evaluations and comments. Every comment is read by our team.
If a user receives a bad comment our team will verify its content with the author and the user concerned. If a user frequently receives bad comments and to the extent that they prove to be justified, 5AM Market reserves the right to block access. The aim is to ensure that 5AM Market network is as reliable as possible.
In general, users undertake to:
- Pay their orders on time.
- Deliver products on time.
- Deliver products of equivalent quality to what is presented in the ads.
- Not to set up disputes in an abusive manner against other users.
- Not to publish offensive comments about other users.
- Post only justified comments.